Engineering
Support
SHOPSMITH ENGINEERING SUPPORT
BOOK AN APPOINTMENT TODAY!
✔ WARRANTY
✔ NO WARRANTY
Shopsmith Warranty Policy
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If your equipment is UNDER WARRANTY book an appointment at No Charge to you. Schedule a call with Shopsmith Technical Expert now! Questions? Call Our Customer Care Line at (937) 890-5197
If your equipment is NOT UNDER WARRANTY or you acquired it from a source other than Shopsmith book an appointment to speak with a Shopsmith Technical Expert for a nominal fee.
Only $19.99 for the first 15 minutes and $1 per minute after!
Schedule a call with Shopsmith Technical Expert now!
Questions? Call Our Customer Care Line at (937) 890-5197
Book an appointment with a Technical Expert Now
YOU ASKED, WE DELIVERED
With a long heritage of over 60 years and 600,000+ machines in circulation, Owners have asked for more access to Shopsmith Engineering Support in order to:
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Provide recommendation for keeping your machine operating at optimum efficiency.
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Help guide you through a procedure.
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Assist with source materials such as diagrams, manuals, etc.
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Guide you through part selection to resolve a technical issue.
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Direct you to the wealth of “Getting Started” materials.
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Or simply just to walk you through how to Get Started!
Call Customer Care to Schedule an Appointment
(937) 890-5197 If the Customer Care Team is busy assisting other customers,
please leave a message and they will call you back as soon as they are able!
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The Shopsmith Engineering Team is lead by a Quality Assurance Expert and 40+ year Shopsmith Veteran. If this team can’t help, it’s likely no one can!
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While we wish we could bottle Shopsmith Experts and offer unlimited resources, they just aren’t available.
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We created this specially dedicated Engineering Support Line for equipment No Longer Under Warranty. Our equipment is such high quality, it lasts and lasts!
STEP | WHAT | HOW |
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4 | Get The Most From Your Call! | When Scheduling Online Yourself, will be able to:
Shedule your appointment and receive a confirmation via email
Provide information on what you would like to address so our Technical Expert can prepare for your call
Submit pictures or videos to assist your Technical Expert in diagnosing & resolving your concerns.
Calling Customer Care allows you to have a representative schedule your Technical Support Appointment so you don’t have to. They will direct you through hcw to provide information to the Shopsmith Engineering Support Team |
3 | Pay by Credit Card | Provide your Credit Card information to bill you for:
$19.99 for the first 15 minutes of your call
Any time over the initial 15 minutes will be billed at $1 per minute
You will receive an estimate for additional time if your call takes longer than 15 minutes (estimates are in good-faith, but actual billed time may vary) |
2 | Schedule an Appointment | Book Online
Call Customer Care at (937) 890-5197 for scheduling assistance |
1 | Review | Determine if your call FREE or will you pay a nominal fee? |