dusty wrote:Are you assuming that questions posted on FB and answered there are answered by someone other that the Shopsmith respondent that you talk to in Customer Service.
If Shopsmith was a "large" operation with dozens of employees, I might agree. Otherwise, I do not.
I have said this before. When pursuing information from Shopsmith...be persistent.
To avoid long wait times, call early in the morning.
The FB groups that I know of related to Shopsmith, there is a Shopsmith Owners Group, Shopsmith Customer Service, Shopsmith Troubleshooting and Tips, Shopsmith Sales Group and Shopsmith Digital Motor Conversions. With regard to customer service in my post above, I am only referring to responses from actual Shopsmith employees on the Shopsmith Customer Service FB page. I also talk above about general technical discussions on FB and I am mostly referring to the discussions on the Shopsmith Owners Group there.
In short, if you want a response from Shopsmith customer service, go to the Shopsmith Customer Service FB page (nothing similar to this exists on this forum). If you want to discuss Shopsmith equipment sales, etc. go to the Shopsmith Sales Group FB page. If you want general technical discussions and sharing what you have built, go to the Shopsmith Owners Group FB page. If you want to see what a few brave souls are doing with converting a Shopsmith to a DC (often treadmill) motor, check out the Shopsmith Digital Motor Conversions FB page.