" I do apologize that someone in customer service told him it was in. The speed reducer is a 40+ year old part and we are missing 3 main components for it that our supplier no longer makes, therefore we are trying to find a tool maker who can make the tooling for us to get the parts casted. A lot of parts to these machines are 50 + years old and manufacturers stop making Parts a lot when they are that old, it takes a lot of time to find some one who can make them if we even can. We are working on it though and we do send out emails on backorder parts. If you would like to private message me your email or his we can make sure he is on the list."