On the 1st of July I placed an online order for 555457 (Scroll Saw Caster Assembly) but have not yet received it (an d now know that I won't). I called to see what was holding up my order. It has not (will not) ship because it is now a discontinued item.
What would I have to do to a standard caster assembly to make it compatible to the Scroll Saw?
Incidentally: I learned with this telephone call that if you place an order that involves a back ordered item that nothing will ship and the online order status may not update to reflect true order status until the back ordered item becomes available. This does not have to be. Customer Service reportedly changed my order status so that those items that are in stock will be shipped as a partial.
I guess this is one way to improve back order status. Just don't declare it.
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