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Shopsmith
Gift Cards - Frequently Asked Questions
Questions
about Purchasing
• How
can I purchase a Gift Card?
•
Can
I purchase other merchandise at the sametime as a Gift Card?
•
Can
I purchase more than one Gift Card in the same order?
•
Can I specify
what date I would like the Gift Card to be sent?
•
How long
will it take for my Gift Card to be sent?
•
What
happens if the e-mail Gift Card is undeliverable?
•
What if
I don't want an e-mail Gift Card delivered?
Questions
about Redeeming
•
How
Can I check my Gift Card balance?
• Where
can I redeem my Gift Card?
•
How
can I redeem a Gift Card on-line?
•
How
can I redeem a Gift Card for a catalog order?
•
What
if my purchase total is less than the amount of my Gift Card?
•
What
if my purchase total is greater than the amount of my Gift
Card?
Back
to Gift Card Main Page
Answers
Questions
about Purchasing a Gift Card
How can I purchase a Gift Card?
Shopsmith Gift Cards
can be purchased online on our Gift Card
Main Page, on that page click on the Purchase a Gift Card
link. You can also purchase a Gift Card by calling our Customer
Service Department at 1-800-543-7586, or by mail through our
catalog order form. Back to top
Can
I purchase other merchandise at the same time as a Gift Card?
No, our apologies.
To ensure timely delivery of your Gift Card, your Card purchase
must be a separate transaction. Back to top
Can
I purchase more than one Gift Card in the same order?
No, our apololgies.
Because we allow you to personalize each message, you must
purchase each of your Gift Cards separately. Back
to top
Can
I specify what date I would like the Gift Card to be sent?
No, our apologies.
If you would like the gift card to be sent at on a specific
date, we suggest you send it to yourself and then forward
it to the recipient when needed. We do give the option of
whether or not to have an e-mail version of the gift card
sent. Back to top
How
long will it take for my Gift Card to be sent?
If you provide the
recipients e-mail address, we will send an e-mail version
of the Gift Card within 24 hours of the purchase. They can
use the e-mail Gift Card version immediately. We will also
send a physical gift card that will be shipped via regular
ground and should arrive 5-7 days after the purchase. We do
not charge for regular ground shipping of the Gift Cards.Back
to top
What
happens if the e-mail Gift Card is undeliverable?
If that should happen,
we will contact you to verify the recipient's e-mail address.
Upon your verification, we will attempt to deliver the Gift
Card, via e-mail once again. They still will be receiving
a physical Gift Card to their postal address. Back
to top
What
if I don't want an e-mail Gift Card delivered?
If you do not want
an e-mail Gift Card sent, simply leave the recipient's e-mail
address blank. You might want to do this if the gift is a
surprise. If we do not have an e-mail address, we will not
send an e-mail version of the Gift Card. Back
to top
Questions
about Redeeming a Gift Card
How can I check my Gift Card balance?
You can check your
Gift Card balance, by going online to our Gift
Card Main Page or by calling Customer Service at 1-800-543-7586.
Back to top
Where
can I redeem my Gift Card?
Shopsmith Gift Cards
can be redeemed on-line at www.shopsmith.com, over the phone
for a catalog order, through the mail with our catalog orders
or at our Factory Showroom Store in Dayton, OH. Back
to top
How
can I redeem a Gift Card on-line?
Have your e-mail
version or the physical Gift Card handy and log on to www.shopsmith.com.
After you have put your items into your shopping cart, and
you are ready to check out, simply select Gift Card as your
payment option and enter your Gift Card number, pin number
and the dollar amount on the Payment Information page.Back
to top
How
can I redeem a Gift Card for a catalog order?
Choose the items
you would like to purchase, have your e-mail version or the
physical Gift Card handy and call 1-800-543-7586. Inform the
Customer Service representative that you would like to pay
for your purchase with your Gift Card and give them the number,
the pin and the amount you would like to use. The value will
be applied to your order total. Back to top
What
if my purchase total is less than the amount of my Gift Card?
When making your
purchase, if the amount of your Gift Card exceeds the amount
of your purchase, the remaining balance will stay in your
Gift Card account until it is used. Back to
top
What
if my purchase total is greater than the amount of my Gift
Card?
When making your
purchase, if the amount of your purchase exceeds the amount
of your Gift Card, you will need to provide a payment method
for the difference. Back to top
Back to Gift Card Main Page
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