Customer Service Order Questions
Please contact our Customer Service Sales Staff to check product pricing, inquire about the status of an order, or to place an order over the phone.
Times Available: Representatives are available Monday through Friday from 9:00 AM to 5:00 PM EST.
Numbers: Please call us at 1-800-543-7586 or 937-898-6070 Extension 375
Email Form: Please fill out this form with your question Question Form. Please be sure to give us all contact information, including a phone number so that we may contact you back.
(We will make every attempt to respond to all email inquiries within 24-36 hours.)

Customer Service General Questions
Please contact our Customer Service Sales Staff to check product pricing, or to inquire about other general product questions.
Times Available: Representatives are available Monday through Friday from 9:00 AM to 5:00 PM EST.
Numbers: Please call us at 1-800-543-7586 or 937-898-6070 Extension 375.
Email Form: Please fill out this form with your question Question Form. Please be sure to give us all contact information, including a phone number so that we may contact you back.
(We will make every attempt to respond to all email inquiries within 24-36 hours.)

Before contacting Customer Service, you may wish to check out our Frequently Asked Question web page to see if your question could be answered. That web page also contains information about older Shopsmith equipment and how to get manuals.

Technical Support
Please contact our Customer Service Technical Support Staff for Shopsmith product maintenance & repair information, or product return information.
Times Available: Representatives are available Monday through Friday from 9:00 AM to 5:00 PM EST.
Numbers: Please call us at 1-800-762-7555 or 937-898-6070 Extension 376.
Email Form: Please fill out this form with your question Question Form. Please be sure to give us all contact information, including a phone number so that we may contact you back.
(We will make every attempt to respond to all email inquiries within 24-36 hours.)

Website Support
Please contact our Webmaster for website questions, or to report a problem.
Email: webmaster @ shopsmith.com
(We will make every attempt to respond to all email inquiries within 72 hours.)